Archive for April, 2009

Apr 29 2009

Something’s Different…

Published by Tei Baishiki under General.

businessgroupI have attended more meetings and events than I can count over the past 25 years in the real estate franchise industry. Trust me, I get it… we all have days when we can come up with a number of reasons why we don’t have the time to attend a meeting or an event. I remain convinced, however, that the broker or agent who invests the time to attend company meetings has an advantage since they always seem to have the ability to remain focused, even in the most challenging markets. These individuals are on top of their game, knowledgeable about what tools are available and, most importantly, which ones to implement into their business. They reap the benefits of establishing rapport with their fellow brokers and agents and capitalize on the business opportunities that occur as a result.

But something’s different now. Where past trade group meetings were broker focused, they are now open to agents. I have been to three different trade group meetings over the past two weeks and have found that agents were astounded at the value the meetings brought to them. I saw many who began to immediately make changes in how and where they invest their marketing dollars, saving money while expanding their market exposure.

The trade group meetings have been designed to bring time-sensitive, valuable information and education to you. Find out the date and location of your next local area trade group meeting and schedule your calendar to attend. You won’t be disappointed!

Terri Adamo
Franchise Sales Director
Terri.Adamo@rwnc.net

Apr 27 2009

You Don’t Know What You Don’t Know

Published by Scott Gill under General.

meetgreetLet’s face it… EVERYTHING seems to be changing constantly and rapidly these days. From a real estate industry perspective, this means that most of what we thought we knew in terms of real estate brokerages, brokerage business models, vendor services, mortgage lenders, mortgage products and guidelines, disclosures, technology, marketing, franchise affiliations, etc., is perhaps markedly different then it was from only six months ago.

To give you an example, I engage with licensed brokers and real estate salespeople on a daily basis with the intent to educate them about our new Realty World network. Most often, before I am able to utter the next sentence after introductions are made, I’ll hear something like, “Oh yea, I know all about Realty World,” abruptly shutting down the conversation. Although this might have to do with a restriction on time or simply that they are overwhelmed, shutting down the conversation short changes them on vital information they may not have. While it’s convenient and all too easy, being curious can many times pay big dividends.

The next time a vendor or competitor approaches you with “something new” give them the gift of 10 or 15 minutes of your time and be attentive. Who knows… you just might learn about something you weren’t previously aware of that can greatly impact you, your clients or your business.

Scott Gill
Senior Vice President
Scott.Gill@rwnc.net

Apr 23 2009

Walking The Plank

Published by Dennis Stewart under General.

An analogy taught many years ago by a very successful football coach applies to the commitment of real estate professionals today. 

man-balancingIf an individual takes a 2 x 4 that is ten feet long and lays it on the floor with the 4 inch side facing up, it takes nothing to per se ‘walk the plank.’ I would venture to say that the reason it is so easy to walk the 2 x 4 is more the fact that it is on the floor which many interpret as ‘being safe.’ Confidence in our abilities, knowledge, and attitude allows us to see beyond the challenge.

Texas Tech Coach, Mike Leach, uses this board during warm-ups, expecting his team to walk the length of the board without losing their balance. But what if this plank was suspended 10 stories high? Would you still have that same confidence walking the plank? In Mike’s words, “If you eliminate distractions, you can still walk the board if it’s suspended. The board doesn’t change. Anybody can still walk the board if you develop the ability to eliminate distractions.”

I know… now we’re going to compare a board to real estate? 

Every moment real estate professionals need to understand their market. A suggested way of accomplishing this would be to develop a regimented schedule of obtaining information that gives the following information: average days on market of homes; number of new listings for the week; number of new sales for the week; ratio of new listings to sales; average listing price of homes; and average sales price of homes at close of escrow will allow clients to see the trends, many times before the true shift in the market takes hold.

Maintaining a working knowledge should be defined to up to five or six areas, neighborhoods, in the real estate professional’s area of service. Armed with this, you will have the improved confidence and abilities to educate your clients, better able to help them make defined decisions in a transaction.

As we further develop our knowledge and our mindset, gain the confidence in our abilities and eliminate outside distractions that hinder us from improvement, we can suspend that 2 x 4 ten feet high and, with steady balance, ‘walk the plank’ of our profession each day.

Dennis O. Stewart, GRI
Vice President & Regional Director
Dennis.Stewart@rwnc.net

Apr 20 2009

Real estate is well represented in Hercules

Published by Tei Baishiki under General.

viktor-and-richard1Viktor Manrique and Richard White opened Realty World – Regency in Hercules on April 1st, but are making it official with a celebratory ribbon cutting ceremony scheduled for Friday, May 15th. 

Realty World – Regency is located in the Hercules Bayfront Community in the heart of the new downtown area looking out over the water.

After a great experience working with their previous real estate franchisor, Viktor and Richard decided it was time to take the next step into building their own company. Continually seeking and implementing new, unique ways to reach clients and assist them with homeownership or investment opportunities, Viktor and Richard are strongly committed to their local community by sponsorship to various events.

If you’re in the Hercules area at noon on May 15th, stop by Realty World – Regency at 2216 Railroad Avenue and join this most anticipated celebration.

realty-world-recency-front-office

 

Terri Adamo
Franchise Sales Director
Terri.Adamo@rwnc.net

Apr 17 2009

Realtor Value Proposition… Enough of the Questioning!

Published by James Dwiggins under Technology.

As many of you know, we recently launched an aggressive move towards online video. Our partnership with 415Video has been amazing to say the least. In less than two weeks, we have already placed 50 listings online with syndication to many of the top video portals including YouTube.

I recently watched a video done by a long time Realty World member, John Pinto – (Realty World – John V. Pinto & Associates). To me, it defines what Realtors offer consumers in the way of marketing, expertise and professionalism… something our industry gets questioned about on a daily basis. All I have to say is John just set the bar at a whole new level. I can’t imagine a consumer in today’s world questioning the kind of marketing and exposure that John now offers all his clients.

Take a look for yourself:

James Dwiggins
Chief Strategy Officer
James.Dwiggins@rwnc.net

Apr 15 2009

Success always arrives on a new set of terms

Published by Scott LeForce under General, Technology.

business-woman-victorywebOne of the things I love most about my job is the time I spend discussing strategy, solutions, and plans for the future with our technical team. We are all proud of the fact that our members have a strong realization of value and we endeavor to exceed your expectations in technology that directly benefit your bank accounts, among other things.

In a meeting recently, I noticed that some of the jargon was unfamiliar to me and technical guys sure know how to use it well. It’s like verbal shorthand. So, I have to keep learning this stuff just to keep up! Oh no, not another new term!

Did you know that a “bliki” is short for blog and wiki? It is a type of blog that can be edited by readers or a designated group of contributors. An “iPhone killer” is a buzzword that describes any mobile phone that has the capability to be a threat to the Apple iPhone consumer market dominance. The Android platform is often referred to as an “iPhone Killer.” Now, what the heck is an Andriod platform? See what I mean?  The Android platform is Google Inc.’s open and free software stack that includes an operating system, middleware, and also key applications for use on mobile devices, including smart phones.

Okay, enough of that. My point is that we need to continue learning new terms to know what is going on. If we don’t know them, then we are limited in our vision. Hence, we are limited in our goals and success.

But, there are other terms that are equally, if not more important. What about the terms you make with yourself regarding your learning new systems and methods in real estate? How many classes have you enrolled in recently that keeps you networked, informed, inspired and motivated?

These really are the terms that lead to your success. All the technical stuff won’t help unless you commit to a personal set of terms that lead to your personal and professional growth in the offline world too. Enrolling in Eagles is a perfect start. Log on and visit Member Services today to find out what you’re missing by not utilizing the vast tools and resources that are yours!

Success always arrives on a new set of terms. 

Scott LeForce
President
Scott.LeForce@rwnc.net

Apr 10 2009

Understanding What We Mean To Say

Published by Dennis Stewart under General.

23458724Too often, the opportunity of meeting, greeting and building rapport with a customer is short lived due to the fact that there may be apprehension caused by fear of handling objections. Courses have been designed, scripts developed, and umpteen coaching programs offered to ease this kind of fear. The most effective way to ease around the ‘objection’ quandary is have a better understanding of exactly what you want to say. In other words, rather than asking a customer “Are there any objections?” or stating, “If there are no further objections…”, one could merely ask, “Are there any concerns you have?” This is obviously a small change in what we could say, but by using the word ‘concerns,’ the conversation moves from a negative “salesy” perception in peoples’ minds to a feeling of comfort and sincerity about the things that are important to them which can be positively addressed by the real estate professional.

Have you ever caught yourself saying to a buyer, “Let’s go back to the office and write up an offer,” and then wonder why we get frustrated by the ‘low ball’ prices people come up with? We are the ones that use the word ‘offer’ which essentially demeans importance and legality of a Purchase Contract. If we have done our professional duty of knowing the true market value of a property at that given time and have all the documentation, we can then with confidence make a presentation that will leave no doubt in the client’s mind that the price is solid. What a perfect opportunity to ask, “Isn’t it time to enter the legal contract to ensure that you can have this as your next home?”

The customer understands exactly what we can do for them and how we can help them by what we actually say to them. When we are working with homeowners that want to sell, we must convey all the ways in which we will advertise and list their home. In the same regard, when working with buyers whose goal is to purchase a home, we must effectively communicate that we are there to help them find the right home in the neighborhood they desire.

What a marvel it is when you listen to a real estate professional who communicates with clarity and a professional manner.

Dennis Stewart
Vice President & Regioanl Director
Dennis.Stewart@rwnc.net

Apr 06 2009

Changing the level of attack also changes the level of service

Published by Scott LeForce under Technology.

salespeopleUndoubtedly, you’re wondering about the future of real estate these days. What daily activities are you going to change that will afford you more opportunities to ‘rock on the porch’ with more customers? Certainly, the sales and marketing experiences of the past four years won’t get you very far, and on top of that, you commanded to lower your operating expenses to meet new times.

I truly believe, and independent reports indicate, that there’s an increasing amount of pent up demand for home purchases. And while sitting on the fence, these prospects are on the Internet researching and comparing information and property data. So, if you’re not participating by providing information and exchanging conversation with these online opportunities, you’ll likely miss out on commissions and referral networking. You know that the next round of homebuyers is going to be smarter and better equipped than before. They have access to all kinds of information and potential relationships in cyberspace. They are judging expertise and approaching the real estate community with a larger degree of caution more now than in recent history. In times of economic turbulence consumer confidence not only can be low, it is suspicious of quality products and services.

This is where changing your level of attack also changes your level of service. Consumers are just like you; they want access to information online in a manner that is easily used in a format that permits them to exchange ideas and questions about not only the property, but information about neighborhoods and a myriad of criteria. Your involvement in providing this information should be activity number one every day. In doing so you’ll experience a more loyal customer and you’ll discover providing great service doesn’t cost you any more money.

The great news is that the platforms we make here at Realty World Northern California and Nevada gives you every tool you need to compete, lower your expenses, increase your income and give you more time for personal goals and objectives. While all our systems greatly benefit you, it is about the consumer and providing them what they demand.

Scott LeForce
President
Scott.LeForce@rwnc.net

Apr 03 2009

Federal Reserve Warnings Soon To Be Coming Attractions

Published by Tei Baishiki under General.

Government Goes Hollywood in Theaters Across Country

movie-tickets-popcornYou’ve just bought your tub of buttered popcorn and the $10 half gallon family size soda. You’ve nestled into a squeaky reclining chair and you are patiently waiting in the dimly lit theater for the coming attractions, a sign that your movie will soon begin. The lights soon fade into darkness, the screen becomes alive with sound and light, and as you senselessly shovel handfuls of popcorn into your mouth you’ll notice something a bit different before the movie trailers start… a greeting from the Federal Reserve.

Beginning April 10th, the Federal Reserve will run advertisements targeted at troubled homeowners in an effort to protect them from foreclosure scams. The government hopes these 30 second public service announcements directing them to the Fed’s website will drive homeowners to legitimate non-profit consumer groups who provide foreclosure prevention services for free.

The Fed is paying $9,000 to show the spots in 28 theaters in states hardest hit by home foreclosures — Arizona, California, Florida, Georgia, Michigan, Nevada and Ohio. You can preview the video here or visit www.federalreserve.org for mortgage foreclosure resources and tips on avoiding foreclosure scams. 

Cheryl Moretti
Marketing & Technology Coordinator
Cheryl.Moretti@rwnc.net

Apr 01 2009

Franchises and Early Renewals

Published by Scott Gill under General.

website_visitorFranchise contracts, in most industries, range from five to ten years. On occasion, a franchisor may offer early renewal incentives. This is typically done to provide additional services and benefits to their existing franchisees. In addition, early renewal allows the franchisor to position itself to more aggressively develop member resources as well as to expand market share. When market share is expanded, franchisees and franchisors secure increased business opportunities and profit potential. Therefore, early renewals can be advantageous to both parties.

Even if not publically offered, a franchisee can always request an early renewal. An ideal reason a franchisee may consider doing so would be to secure additional privileges or benefits offered in newer franchise agreements which might not have been available in former agreements. Further, royalty and service fees generally increase over time like everything else, so another reason to renew early is to circumvent fee increases that will inevitably occur. It should be noted that the franchisor generally controls the franchise renewal options.

So, if you are a franchisee who is pleased with your franchise relationship and are fully committed to the long term growth of your business, then investigating an early renewal of your franchise is by all means a good thing to do!

Scott Gill
Senior Vice President
Scott.Gill@rwnc.net